The Team Behind Every Spotless Result
Every booking is handled by our own trained crew — not a rotating list of contractors picked up job by job. Here's who actually shows up, how they're trained, and why Brisbane keeps trusting us with their bond.
Why We Built a Team, Not Just a Roster
A lot of cleaning companies in Brisbane work the same way — a job comes in, it gets handed to whichever subcontractor is free that day, and the standard you get depends entirely on who turns up. Pretty Cleaning doesn't run like that. Our cleaners are trained and managed by us directly, which means the result you read about in a five-star review is the result you get on your own booking, not a lucky draw.
Bond cleaning is unforgiving of shortcuts. A single missed exhaust fan or skipped skirting board can come straight off your deposit. So before anyone on our team is sent out on their own, they've worked alongside an experienced cleaner on real Brisbane properties, learned our REIQ-aligned bond cleaning checklist properly, and been signed off by a supervisor — not just handed a mop and an address.
Every Cleaner Earns Their Spot — Here's How
A Current National Police Check
Nobody joins our team without one. You're handing over the keys to your home or office, and we treat that trust the same way you do.
Real Training, Not a Manual
New cleaners shadow an experienced team member on live bond cleans before working solo, learning the checklist room by room rather than reading it off a page.
Covered by Our Insurance
Every job is carried out under Pretty Cleaning's public liability insurance, so you're protected the entire time someone is working on your property.
Checked Against the Same Standard
Supervisors review finished jobs against the exact checklist your property manager will use, catching problems before they ever reach an inspection.
Meet the Roles That Get Your Bond Back
Founder & Director
Pretty Cleaning exists because too many Brisbane renters had the same story — cleaners running late, skipping rooms, leaving the bond inspection to chance. Our founder built the business around one rule: a job isn't finished until it's actually finished. That rule still runs the company today.
Lead Cleaning Supervisors
They train every new starter, walk through bond cleans before they're signed off, and are the first call if a property manager flags anything inside our 72-hour reclean window.
Senior Cleaning Technicians
The crew you'll actually meet at the door. Experienced across bond cleans, carpet steam cleaning, ovens and everyday house cleans, with hundreds of Brisbane properties behind them.
Customer Care & Bookings
The voice on the other end of 0481 780 476. They lock in your fixed-price quote, confirm your arrival window, and follow up if anything needs sorting after the job.
What Actually Happens When We Show Up
We Confirm Before We Knock
You'll get a call or message confirming the arrival window, so you're never left guessing or waiting around.
The Right Crew, Sized for the Job
Bigger properties get more hands. Every cleaner sent is trained specifically in the service you've booked, bond clean or weekly house clean alike.
Checklist, Not Guesswork
The team works room by room through the same standard your property manager or guests will be checking, ticking off exactly what matters.
Sign-Off — and Backup If Needed
Anything unusual gets flagged before we leave. If something's missed, our 72-hour reclean guarantee sends the same team straight back, free of charge.
Ready to Meet the Team in Person?
Join the 1,200+ Brisbane homeowners, tenants and businesses who've already let us in the door. Fixed pricing, the same trained crew, and a guarantee that actually means something.
Pretty Cleaning · 110 Brodie Street, Holland Park West, Brisbane QLD 4121